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[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion active_section="1" collapsible_all="true" el_class="faq"][vc_tta_section title=" 1.What type of files can I send to Mazaya Press?" tab_id="1471141028325-a34cca56-3df2"][vc_column_text]
<p style="text-align: left;"><span style="color: #000000;">We recommend saving as a .PDF. You may also send the file in the following types: jpg, jpeg, tif, tiff, eps, and png.</span></p>
<p style="text-align: left;"><span style="color: #000000;">We prefer that you send .PDF with embedded or outlined fonts. .PDF's are easier to handle and will likely speed up your turn-around. Remember to add crop marks and flatten your files before uploading.</span></p>
[/vc_column_text][/vc_tta_section][vc_tta_section title="2. What color mode should my files be?" tab_id="1471141028501-ab5bb657-b41f"][vc_column_text]If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

<span class="faq_heads">THESE COLORS ARE IN RGB</span>

<img class="alignnone size-medium wp-image-14358" src="http://mazayapress.com/wp-content/uploads/2016/08/2jh-300x160.png" alt="2jh" width="300" height="160" />

THESE ARE THE SAME COLORS BUT IN CMYK

<img class="alignnone size-medium wp-image-14359" src="http://mazayapress.com/wp-content/uploads/2016/08/Untitled-1-2-300x160.png" alt="Untitled-1" width="300" height="160" />

You should always start and finish your designs in CMYK color mode.[/vc_column_text][/vc_tta_section][vc_tta_section title="3. What resolution should my file be?" tab_id="1471141714148-e4091c99-81bc"][vc_column_text]Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.

<strong><span class="faq_heads">THESE ARE 72 DPI LOW RES IMAGES</span></strong>

<img class="alignnone size-medium wp-image-14361" src="http://mazayapress.com/wp-content/uploads/2016/08/3lowres-1-300x133.png" alt="3lowres" width="300" height="133" />

<strong><span class="faq_heads">THESE ARE THE SAME IMAGES BUT AT 300 DPI</span> </strong>

<img class="alignnone size-medium wp-image-14360" src="http://mazayapress.com/wp-content/uploads/2016/08/3highres-1-300x133.png" alt="3highres" width="300" height="133" />

We only accept 300 dpi files and no less.[/vc_column_text][/vc_tta_section][vc_tta_section title="4.How should I set up my bleed?" tab_id="1471141717828-331bb642-5bd8"][vc_column_text]Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

<b>Please keep all text at least 0.125" inside the cut-line.</b>

- The bleed for Standard Products is 0.125".
- The bleed for Booklets and Presentation Folders is 0.25".
- For Grand4mat Products, please see the <a href="https://trade.4over.com/faq_g4m.php?">G4Mat FAQs</a> for individual substrate guides.

<b>We recommend using our <a href="https://trade.4over.com/templates.php">templates</a> at all times.</b>

<img src="https://trade.4over.com/images/content/4bleed.gif" alt="Bleed" width="488px" height="181px" />[/vc_column_text][/vc_tta_section][vc_tta_section title="5. Does Mazaya Press accept borders on jobs?" tab_id="1471142249030-46315376-f053"][vc_column_text]Yes, but if the border is too close to the cutline, it may be cut off-center slightly.

<img class="alignnone" src="https://trade.4over.com/images/content/5border.gif" alt="Border" width="472" height="371" />

We cut through many sheets at a time, so watch your borders to avoid an unwanted mistake.[/vc_column_text][/vc_tta_section][vc_tta_section title="6. How should I set up my file for proper rotation?" tab_id="1471142363211-55bf8ecd-98cb"][vc_column_text]Mazaya Press Inc. requires Print Ready files with proper rotation. Files submitted are printed HEAD to HEAD as-is based off your files.

<img src="https://trade.4over.com/images/content/verticalhow.gif" alt="how" />

Make sure to set up your files so that when we print them HEAD to HEAD the final product will read the way you would like. Also, front and back files need to be set up either both sides vertically or both sides horizontally.

<img src="https://trade.4over.com/images/content/verticalways.gif" alt="correct and wrong ways" />

If you would like your back file to be upside down, please send your artwork as shown below.

<img src="https://trade.4over.com/images/content/upsidedownways.gif" alt="correct as upside down" />

If you have a fold-over or greeting card, please send your artwork as shown.

<img src="https://trade.4over.com/images/content/foldoverways.gif" alt="correct foldovers" />

For files not properly set up, Mazaya Press will use best judgment and will not be responsible for improper rotation.[/vc_column_text][/vc_tta_section][vc_tta_section title="7.How can I avoid transparency issues?" tab_id="1471142459739-74e07e31-ccb0"][vc_column_text]Any transparency issue can be resolved before saving your file.
<table style="height: 67px;" border="0" width="450">
<tbody>
<tr>
<td><b>What a transparency problem looks like on screen...</b></td>
<td><b>After a transparency problem is printed...</b></td>
</tr>
</tbody>
</table>
<img src="https://trade.4over.com/images/content/7transperancy.gif" alt="Transparency" width="462px" height="108px" />

To prevent this, never use shadows, glows, or any other transparency (image or otherwise) on top of a spot color. Always convert your spot color to CMYK and flatten before sending.
<dl>
 	<dd>SHADOWS</dd>
 	<dd>GLOWS</dd>
 	<dd>TRANSPARENCY</dd>
</dl>
<img src="https://trade.4over.com/images/content/7transparency2.gif" alt="Transparency" width="396px" height="108px" />

All of these effects will cause transparency problems.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]