ARTWORK & FILES FAQ

Frequently Asked Questions/File Requirements

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We recommend saving as a .PDF. You may also send the file in the following types: jpg, jpeg, tif, tiff, eps, and png.

We prefer that you send .PDF with embedded or outlined fonts. .PDF’s are easier to handle and will likely speed up your turn-around. Remember to add crop marks and flatten your files before uploading.

If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

THESE COLORS ARE IN RGB

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THESE ARE THE SAME COLORS BUT IN CMYK

Untitled-1

You should always start and finish your designs in CMYK color mode.

Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.

THESE ARE 72 DPI LOW RES IMAGES

3lowres

THESE ARE THE SAME IMAGES BUT AT 300 DPI

3highres

We only accept 300 dpi files and no less.

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

Please keep all text at least 0.125″ inside the cut-line.

– The bleed for Standard Products is 0.125″.
– The bleed for Booklets and Presentation Folders is 0.25″.
– For Grand4mat Products, please see the G4Mat FAQs for individual substrate guides.

We recommend using our templates at all times.

Bleed

Yes, but if the border is too close to the cutline, it may be cut off-center slightly.

Border

We cut through many sheets at a time, so watch your borders to avoid an unwanted mistake.

Mazaya Press Inc. requires Print Ready files with proper rotation. Files submitted are printed HEAD to HEAD as-is based off your files.

how

Make sure to set up your files so that when we print them HEAD to HEAD the final product will read the way you would like. Also, front and back files need to be set up either both sides vertically or both sides horizontally.

correct and wrong ways

If you would like your back file to be upside down, please send your artwork as shown below.

correct as upside down

If you have a fold-over or greeting card, please send your artwork as shown.

correct foldovers

For files not properly set up, Mazaya Press will use best judgment and will not be responsible for improper rotation.

Any transparency issue can be resolved before saving your file.

What a transparency problem looks like on screen… After a transparency problem is printed…

Transparency

To prevent this, never use shadows, glows, or any other transparency (image or otherwise) on top of a spot color. Always convert your spot color to CMYK and flatten before sending.

SHADOWS
GLOWS
TRANSPARENCY

Transparency

All of these effects will cause transparency problems.